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Edynora Academy · AI Automation & Agents

AI Knowledge Assistant Builder

Build an assistant that answers from your approved documents.

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Planned outline. This course is in preparation. The outline below is planned and may be refined before enrollment opens.

About this course

Build a scoped, source-grounded knowledge assistant, evaluate its answers, and define what it may access and when it should refer questions to a person.

Planned learning outcomes

  • Prepare an approved knowledge source.
  • Build source-grounded question answering.
  • Evaluate answers and the sources they cite.
  • Define access boundaries and escalation behaviour.

Planned modules

  1. Knowledge preparation

    Select, clean, and approve the documents the assistant may use.

  2. Retrieval and grounding

    Make answers come from, and cite, the approved sources.

  3. Access and confidentiality

    Control who can ask what, and keep confidential material protected.

  4. Evaluation and unsupported questions

    Test answers systematically and handle questions the sources cannot answer.

  5. Maintenance

    Keep sources current and monitor quality over time.

Practical capstone

A scoped assistant built on sample or approved business documents, with an evaluation record.

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